The following Privacy Policy forms an integral part of the User Agreement, encompassing our Terms of Service ("Terms") and our Community Standards. Its purpose is to ensure that you are fully informed about the information we collect, how we utilize it, when it is shared, and the controls available to you for managing the information shared with us. Throughout the User Agreement, specific words carry defined meanings, and these interpretations remain consistent across all instances of their usage.
1. Information we receive about you
When the term "Information" is utilized, it encompasses data that may include, but is not limited to, personal data.
Shortake. gathers information through two primary avenues:
Data Provided by You: This refers to the information that you directly provide to us.
Data Collected through Service Usage: This pertains to the data that we gather when you engage with our Services.
Account Creation Data: This information is necessary for setting up an account. Without it, we cannot offer our services. This data includes your phone number, first and/or last name, date of birth, and a username. During account creation, you also have the option to share additional details such as a biography, email address, location, and profile picture.
Content Data: We collect content you create while using our services, as outlined in the Terms. This includes profile photos, photos, videos, emojis, captions, comments, messages, or geolocation data. Please be aware that other users can copy (e.g., screenshot) your content and share it through other platforms. Therefore, we advise against sharing any content that you do not want others to see or copy.
Communications with Shortake.: When you report an issue with our services, respond to a survey, request assistance, or exercise your rights, we collect information necessary to support and respond to you, as well as to enhance our services. This may include the content of messages, photos, copies of government-issued identification, identifiers (e.g., phone numbers or email addresses), or other relevant information.
1.2 Data We Collect When You Use Our Services
As with all internet-based services, we automatically gather information about you from your device and your usage of our Services:
Connection and Technical Data: This includes your IP address, account creation date, last login, terminal equipment, and port.
Interaction Data: This encompasses information about your friends, number of friends, friend invitations, likes, comments on others' content, interactions with friends, and data related to comments or messages.
Usage Data: We track actions you perform, such as, posting times, video retakes before posting, late Shortake. Posts and video takes, content viewed and interacted with, deletions, blocking, hiding, screenshotting, and application crashes and event logs.
Device and Equipment Data: We collect details about your device type, operating system version, language preference, and applications.
We also receive data when you choose to use certain features:
Cameras and Photos Library: Creating an account doesn't require access to your device’s camera or photo library, but without it, you can't share or view content on our Services, which is essential to how Shortake. functions.
Geolocation Data: You can opt to share your location when you share content, providing either precise or approximate location based on the feature.
Address Book Data: You can allow Shortake. to access your address book to find friends who are already on Shortake.. We use hashed phone numbers to match contacts securely.
2. How We Use Information We Receive About You
We do not sell your information. We use it responsibly to deliver our Services. Our systems are complex and continually evolving. Generally, we use your information for:
Operation, Improvement, and Provision of our Services: To create your account, display content, recommend content or accounts, ensure our Services function properly, and enhance them.
Safety and Security: To ensure the safety and security of users, our Services, and compliance with laws and regulations.
Measurement and Analytics: To measure the effectiveness and performance of our application, including crash analysis and stability, and to provide usage recommendations.
Communications: To communicate with you about features or when you contact us for support.
Research: To gather real feedback from users for research or product testing, with your consent.
We maintain an up-to-date chart detailing the information we receive, its purposes, legal grounds for use, and retention periods.
3. When We Share Information About You
We share your information only when necessary for providing our Services or as required by law:
Shortake. Employees: Authorized employees may access your information to provide Services or support.
Other Users: Content you share is available to your friends or all Shortake. users, depending on your settings.
Service Providers: We work with partners for technical and hosting support, notifications, content sharing, analytics, security, and more. We share information with these partners to deliver our Services.
Partner Integrations: When integrating a feature with a partner, we may share necessary information to enable the integration.
Legal and Statutory Purposes: We may share data in response to legal requests, to address fraud or security concerns, or to protect users from harm.
Change in Ownership: In events like mergers, acquisitions, or bankruptcy, we may share, sell, or transfer information about you, applying this Privacy Policy to all transferred information.
4. How Long We Keep Information About You
We retain your information only as long as necessary to provide our Services or comply with legal requirements:
Account Creation Data: Retained indefinitely or until you delete your account.
Content Data: Retained indefinitely or until you delete the content or your account.
Communications with Shortake.: Retained for no longer than 24 months.
Connection and Technical Data: Retained for no longer than 24 months, with some data retained as part of Account Creation Data.
Interaction Data: Retained indefinitely or until you delete the interaction.
Usage Data: Retained for no longer than 24 months.
Device and Equipment Data: Retained for no longer than 24 months, with some data retained as part of Account Creation Data.
Cameras and Photos Library: Content data retained indefinitely or until deleted by you.
Geolocation Data: Retained as long as the content remains on our system.
Address Book Data: Retained indefinitely in hashed form to help find your friends.
5. What Controls You Have Over Your Information
Notifications: Control which notifications you receive in the application settings.
Block or Hide Users: Block or hide users in the application settings and manage this list anytime.
Friend of Friends: Control visibility of your shared content to friends of friends in the application settings.
Time Zone: Change your time zone in the application settings.
Integrations: Manage partner integrations in the application settings.
Deactivate Memories: Activate or deactivate the Memories feature, with deactivation resulting in permanent deletion of prior Shortakes.
Delete Your Account: Delete your account in the application settings, with a 15-day period to cancel the deletion request.
6. What Rights You Have Over Your Information
Regardless of your location, you have the right to:
Delete your account through the application settings or by contacting privacy support.
Understand who we share your data with by reading our list of service providers and partners or contacting privacy support.
Get a copy of your information by contacting privacy support.
Correct your information using application controls or contacting privacy support.
Appeal a decision related to your information by contacting privacy support.
Ask questions about our privacy practices by contacting privacy support.
Contact our Office of Data Protection through privacy support.
7. Contact
The data controller for our Services is Quarify LP, located at Ethnikis Aminis 4, Filyro Thessaloniki 57010, Greece registered under number 802 164 711.